SOLUTION ARCHITECTURE GROUP

· System Integration team must have a clear understanding of the client’s vision
· In order to implement and integrate systems quickly, the workstreams must work together to define and agree on how key components will be configured in each system(customers, products, physical assets etc)
Workstream deliverables are created iteratively. As more is learned, further detail is documented
· Individuals from each workstream must be involved in the design of the systems architecture
· One of the primary areas of integration is orders. Until orders are clearly defined, it is extremely difficult to configure and integrate them between the applications. Orders are primarily made up of products and customers:

· Products: clarity surrounding the detail behind how their products will be designed, delivered and maintained. Client’s will push back saying that if they want to offer new products in a fast and flexible manner, detail design is irrevelevant. This is untrue. A clear understanding of the products and customers is essential to create a basis for future product configuration
· Customers: clarity surrounding customer hierarchies, specifically related to who gets the service and who pays the bill