WORKSTREAM DEFINITIONS

Solution Architecture

Develop Integrated Architecture for processes, software and hardware implemented

Process Integration & Testing Develop optimised processes to support business strategy, perform integrated process and system tests
Application Configuration Design, configure, test and implement standard packages
Systems Integration Design, build, test and implement interfaces, using middleware
Technical Infrastructure Design, build and support technical infrastructure for business systems until hand over to client
Training & Change Management Prepare for transitioning operational support of business systems and technical infrastructure to third party
Operations & Outsourcing Prepare end user training documentation, publish documentation on Intranet, perform class room training
Project Office/ Engagement Management Manage day to day project work, costs, staffing, facilities, reporting